We already went over the ins and outs of chat in earlier articles. If you haven't already, take a look at our how to start a chat & getting started articles.

In this post we are going to explain why we limit file sizes for videos in the chat. We know what you’re thinking, “I thought there were no file size limits on Foxy? WTF?”

After doing a bunch of frustrating research from locations around the globe and testing ourselves, we came up with what we feel is the optimum limit for video sizes on mobile devices: 500MB, or about 7 minutes of full HD video.

If you dig into your favorite messaging apps & websites, you’ll notice one thing in common, they limit the file sizes on uploads to approx 100MB or 1 minute of full HD video. From Facebook Messenger to Snapchat, Tiktok, Telegram & WhatsApp they all do it. Why? To keep you happy. There is nothing more frustrating than trying to send a video that's too large, from multiple upload attempts to waiting for what seems like eternity for the wheel of death to finally stop. The struggle is real.

The video itself isn't the problem, it's the internet connection while everyone is on the go. Now if you are on Wifi, none of this applies, but with everyone creating on the fly and uploading files from all over the world, your phone's internet speed is the enemy. In order to keep frustration to a minimum, we came up with what we feel is the happy medium.

Check out this article where we explain how to use the Chat in harmony with the Feed.

Everywhere else, Foxy’s normal rules (or lack of them) apply. In the chat, we had to listen to user's feedback to keep you and your fans in the green. Feel free to reach out with any questions or ways you feel we can improve at support@foxy.co

Happy Creating,

The Foxy Team

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